Efficient Operations with
24/7 Maintenance
Support
Managing residential or commercial properties requires constant vigilance. From burst pipes at midnight to elevator malfunctions, tenants expect immediate resolution to their maintenance issues.
On Call Contact Center serves as your dedicated 24/7 helpdesk. We receive, log, and dispatch maintenance requests, ensuring your facilities run smoothly and your tenants remain happy and safe.
Proactive communication is the cornerstone of effective facility management. We keep tenants informed about maintenance schedules and resolution timelines, significantly reducing complaints and fostering a positive community environment.
Get a QuoteWhy Choose Us
FM Support Specialists
Streamlined Dispatch
We filter requests and dispatch the right contractors for the job, reducing unnecessary call-outs.
Tenant Satisfaction
Immediate response to issues boosts tenant retention and enhances the reputation of your properties.
Emergency Protocol
Standardized procedures for handling critical incidents effectively, ensuring safety and compliance.
Comprehensive FM Solutions
We support FM companies, residential communities, and commercial towers:
- Helpdesk Services: Centralized point of contact for all maintenance and service inquiries.
- Work Order Management: Logging issues and tracking status in your CAFM / CMMS system.
- Vendor Coordination: Scheduling and following up with third-party service providers.
- Access Control: Managing visitor logs and gate pass issuance/inquiries.
- Feedback Collection: Surveying tenants after job completion to ensure quality of service.
- Utility Management: Handling inquiries related to billing and metering.
Keep Your Properties Running Smoothly
Partner with us for reliable 24/7 maintenance support.
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